Privacy Policy

Last updated: May 2026

1.Information We Collect#

We collect information you provide when creating an account, including your email address and name. We also collect information about your watchlists (search terms, platforms, filters) and usage data (pages visited, features used, alert delivery status). Payment information is processed by Stripe and not stored on our servers.

2.How We Use Your Information#

We use your information to:

  • Provide and maintain the Service
  • Send alerts via your configured notification channels
  • Process subscription payments through Stripe
  • Improve and develop new features
  • Send service-related communications (billing, updates, support)
  • Detect and prevent abuse of the Service

3.Data Sharing#

We do not sell your personal information. We share data only with service providers essential to operating the Service:

  • Stripe: Payment processing (see their privacy policy at stripe.com/privacy)
  • Neon: Database hosting
  • Vercel: Application hosting and analytics
  • Discord / Telegram: Alert delivery (only the content of your alerts)

4.Data Retention#

We retain your account data for as long as your account is active. Watchlist data and alert history may be retained for up to 12 months. Upon account deletion, we delete or anonymize your data within 30 days unless required to retain it for legal reasons.

5.Cookies & Tracking#

We use essential cookies for authentication and session management. We use Vercel Analytics for anonymous usage statistics (no personal data collected). You can control cookie preferences through your browser settings.

6.Data Security#

We implement industry-standard security measures including encryption in transit (TLS) and at rest. Passwords are hashed and salted. We regularly review our security practices. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7.Your Rights#

Depending on your jurisdiction, you may have the right to:

  • Access personal data we hold about you
  • Correct inaccurate data
  • Delete your data (subject to legal requirements)
  • Export your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@flipsumohq.com.

9.Children's Privacy#

The Service is not intended for users under 13 years of age. We do not knowingly collect data from children. If we become aware of such data, we will delete it.

10.Changes to This Policy#

We may update this policy. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance of the updated policy.

11.Contact#

For privacy-related inquiries: support@flipsumohq.com